Privacy Policy
New Building Inspections is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, disclose and protect your personal information.
Privacy Policy
1. Personal Information We Collect
We may collect personal information including, but not limited to:
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Full name
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Phone number
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Email address
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Property address
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Booking and inspection details
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Any information you provide via enquiry forms, bookings or email communication
2. How We Collect Personal Information
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We collect personal information when you:
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Contact us via our website, email or phone
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Submit an enquiry or booking form
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Request a quote
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Engage our inspection services
3. How We Use Your Information
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Your personal information is used to:
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Respond to enquiries and provide quotes
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Schedule and carry out inspections
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Prepare inspection reports
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Communicate regarding services and bookings
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Comply with legal and regulatory requirements
We do not sell or rent your personal information to third parties.
4. Disclosure of Personal Information
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We may disclose your personal information where necessary to:
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Service providers assisting us in delivering our services (such as reporting software or payment providers)
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Comply with legal obligations
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Protect our legal rights
Any third parties we engage are required to handle your information securely.
5. Data Security
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We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
Personal information is stored securely and only accessible to authorised personnel.
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6. Access & Correction
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You may request access to the personal information we hold about you, or request corrections if the information is inaccurate or out of date.
Requests can be made by contacting us using the details below.
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7. Cookies & Website Data
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Our website may use cookies or similar technologies to improve user experience and website performance.
Cookies do not identify you personally.
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8. Retention of Information
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We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.
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9. Complaints
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If you believe we have breached your privacy rights, please contact us first so we can address your concerns.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
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10. Changes to This Policy
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We may update this Privacy Policy from time to time.
The most current version will always be available on our website.